Certainly! Here’s a professionally written Returns & Refunds Policy for https://exoticdrinksandsnacks.com/ based in the USA, tailored for a business that sells exotic drinks ans snacks.
🛒 Returns & Refunds Policy
https://exoticdrinksandsnacks.com/ – USA
At Exotic drinks and snack, your satisfaction is our top priority. We take great care to deliver the best and up to date drinks and snacks to your door, we have a clear and fair returns and refunds policy to ensure your shopping experience is worry-free.
Damaged Products.
However, if your order arrives damaged, spoiled, or significantly different from what you ordered, we are happy to provide a refund, credit within 5 – 10, or replacement 1 – 2—subject to review.
💬 How to Report an Issue
To request a refund or report a problem with your order, please contact us within 24 hours of receiving your delivery.
Provide the following:
- Order number
- Description of the issue
- Clear photos of the item(s) and packaging
✅ Eligible Situations for Refund or Replacement
- Items delivered spoiled or moldy
- Incorrect items or quantities received
- Damaged packaging that affects product quality
- Delayed deliveries that caused product spoilage (when not due to incorrect address)
❌ Non-Refundable Situations
- Late claims (more than 24 hours after delivery)
- Items not refrigerated or stored properly by the customer
- Minor variations in appearance or ripeness (as natural produce varies)
- Packages refused or undeliverable due to incorrect address
💵 Refund Options
Approved claims may be resolved in one of the following ways:
- A full or partial refund to your original payment method
- A store credit for a future purchase
- A replacement order shipped at no cost (based on product availability)
📦 Non-Perishable Returns
For non-perishable items (e.g., merchandise or accessories), returns may be accepted within 14 days of delivery. Items must be unused and in original packaging. Return shipping costs are the buyer’s responsibility unless the item was defective or incorrect.
🔄 Order Cancellations
You may cancel your order before it has shipped by contacting us immediately. Once an order is processed or shipped, it cannot be canceled or changed.
For any questions regarding returns or refunds, please reach out to our support team—we’re here to help!
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For any questions regarding returns and refunds, please contact us at:
Thank you for shopping with Exotic Drinks and Snacks! We appreciate your understanding and support.